Italy Retreat FAQs

Dear heart,

What we have collectively experienced during the time of COVID has changed us. And it has changed the way we plan travel. Almost everyone has experienced some cancelled plans, and so we are mindful that planning travel continues to be fraught with all kinds of concerns. 

However, we also believe we still need travel. The best travel helps us to see life in a new way. It gives us new ideas and new energy. We even get to see ourselves differently. 

We think that being on retreat in Italy in 2022 and beyond is going to be extra special, and that you should be able to book it, insure it and relax. We encourage you to put your much-longed for Italy retreat on the calendar and start looking forward to getting out there again. 

If something changes, we will let you know, but for now, heading to Italy is a go! 

We have no doubt that you have lots of questions about booking a retreat with us. We’ve done our best to answer them here, but please don’t hesitate to reach out if there’s anything we missed. 

We’re here to help and we are looking forward to retreating with you in Bella Italia!

What times should I book the flights to arrive/leave?

On day 1 of every retreat, the bus departs at 2 pm from Rome Fiumicino airport (also called Leonardo Da Vinci airport) so when booking flights please plan to ARRIVE in Rome before noon.

Pick-up is ONLY at the airport on day 1 and cannot be arranged at other locations.

On the final day of every retreat the bus departs the retreat location at 8 am and will arrive at the Rome airport between 11-12pm. Please book flights to DEPART Rome after 2 pm.

This is the safest way to be sure you don’t miss the shuttle bus on day 1 and don’t miss your flight on final day.

What happens if I can’t go on my retreat?

The best way to protect yourself from any unforeseen circumstance is to purchase trip insurance, and we are requiring proof of travel insurance from all our guests. 

Travel Insurance can protect you in case: 

● you cancel your participation in the retreat 

● The retreat is cancelled due to teacher illness, emergencies, Acts of God, weather, pandemics, natural disaster, or not enough participants 

● lost baggage 

● medical expenses and the cost of repatriation should you become ill or injured 

We recommend finding a travel insurance company that offers the option for a comprehensive “cancel for any reason” policy. If you cancel your retreat – for any  reason – your airfare, hotel, retreat costs, etc. up until 48 hours prior to travel, will be covered. Usually you must contact and purchase the travel insurance policy within 15 days of making your deposit with us and buying your airline tickets or incurring any costs for any part of your travel. You can also just insure your air tickets. 

What happens if Radiant Jane Retreats reschedules?

In the unlikely event that Radiant Jane Retreats must reschedule a retreat due to Acts of God, weather, natural disaster, endemics, pandemics, airline disruption, political upheaval, or if a guest teacher we’ve hired to teach at one of our retreats is impacted due to illness, family emergencies, unforeseen events, Acts of God, weather, pandemics, illness, natural disaster or political upheaval, your retreat will be transferred to a future date.

To cover any risk, we highly recommend that you purchase “cancel for any reason” travel insurance to cover your entire retreat costs.

What happens if Covid stops me from traveling before my tour?

If you are prevented from making a tour because of Covid —you should contact your travel insurance provider about next steps. We require proof of travel insurance from all of our guests, and strongly recommend purchasing a “cancel for any reason” policy.

What are your payment and cancellation policies?

Payment

You will confirm space in the retreat by making a deposit. Full payment for the retreat is then due 90 days before the start of the retreat.
We will invoice you directly. You may pay with a credit card or bank transfer. 

Grace Period

Guests have 7 days after placing a deposit to change their mind and get it refunded. After the 7-day grace period, this deposit may be used toward another retreat.

Cancellation Policy

Please note there will be no refunds or discounts for arriving late, leaving early, flight cancellations, family emergencies, endemics, pandemics, earthquakes, travel delays or illness. If you cancel your participation in a retreat for any reason, the cancellation policy below will apply. We wish we could compensate people for unforeseen circumstances (injury, pandemics, illness, family emergency, etc), but we have costs already incurred when reserving retreat centers and hotels. We have designed our cancellation policy to be as compassionate as possible in the case that your plans change. But to protect yourself further, we require you to purchase travel insurance. 

If you cancel the retreat: 

90 days or more prior to the start of the retreat, you receive: 

100% credit of the cost of the full retreat payment toward another Radiant Jane Retreat. 

60-90 days prior to the start of the retreat, you receive: 

50% credit of the cost of the full retreat payment toward another Radiant Jane Retreat, and will forfeit the remainder. 

0-60 days or more prior to the start of the retreat, you receive: 

No refunds or credits will be given. 

TO CANCEL you must send an email stating that you wish to cancel to Business Director, Sarah Minor at info@thejanereeves.com